Isithuthuthu
I-HOTEBIKE Electric Bikes Returns & Policy Warranty
UMTHETHO WOKUBUYISA
Umgaqo-nkqubo wethu wokubuyisela kunye nokubuyisa uhlala kwiintsuku ezingama-30. Ukuba iintsuku ezingama-30 zidlulile emva kokuthenga kwakho, asinakukubonelela ngembuyekezo epheleleyo okanye yotshintshiselwano.
Ukuze ufanelekele ukubuyiselwa, into yakho kufuneka ingasetyenziswa kwaye ikwimeko efanayo naleyo uyifumene ngayo. Nceda ugcine ibhokisi yebhayisekile yentsusa yeentsuku ezingama-30, yibhokisi yephakheji yentsusa kuphela eya kwamkelwa xa ubuya.
Ukubuyisa-i-odolo ibekwe, kodwa okwangoku ayithunyelwanga
Ukuba i-odolo ibekiwe, kodwa ibhayisekile, inxenye okanye izinto ezifakwayo azithunyelwanga, into ekubhekiswa kuyo iphantsi komrhumo wokulungiswa kwe-10%.
Ukubuyiswa - i-odolo ifakiwe kwaye ithunyelwe
Kuba ungakhange uyirhoxise iodolo yakho phambi kokuba siyithumele ngenqanawa.
Ukuba awuyithandi kwaye akukho miba yekhwalithi kunye ne-e-bike, xa uyibuyisela, kufuneka uhlawule inxalenye yokubuyisela ukuthunyelwa kunye nentlawulo yebhokisi kwakhona.
Uya kuba noxanduva lweendleko zakho zokuthumela ngenqanawa ukubuyisela. Iintlawulo zokuthumela ngenqanawa azibuyiswa. Ukuba ufumana imbuyekezo, iindleko zokuthumela ngenqanawa ziya kutsalwa kwimbuyekezo.
Ukubuyisa-uku-Ordared sele kufunyenwe
Ukuba ufuna ukubuyisela imveliso, uneentsuku ezingama-30 zokuyizama. Iimveliso azikwazi ukubuyiselwa emva kweentsuku ze-30 ukususela kumhla wokuthenga.
Nokuba yeyiphi na imeko, nceda uhlale unxibelelana nathi. Ngokuqhelekileyo, siya kuqhagamshelana nawe nge-imeyile.
Returns-Returns / ezingagunyaziswanga / ezibuyisiweyo
Ukuba i-odolo ibuyiselwe kwi-HOTEBIKE ngaphandle kwemvume ebhaliweyo engaphambili kwaye kungekho nombolo yokugunyazisa ibuyayo, ukuzama ukuhanjiswa kuya kukhatywa yi-HOTEBIKE, yamkelwe kwaye igcinwe de iindleko zokuhambisa zibuyisele into kuwe okanye kufunyenwe ileyibhile yenkcitho ebuyisiweyo. I-HOTEBIKE iya kwenza imizamo ebhaliweyo yokufikelela kuwe malunga nokubuya okungavunyelwanga okanye okungagunyaziswanga ithuba leentsuku ezilishumi (10) zomsebenzi. Ukuba i-HOTEBIKE ayikwazi ukunxibelelana nawe nge-odolo yeendlela ezinikezelweyo zonxibelelwano ngaphakathi kweentsuku ezilishumi (10) zeshishini, loo nto iya kuphulukana.
Phawula
Nceda uqaphele ukuba musa ukuthumela imveliso ngqo kwidilesi yentsusa xa ubuyisa imveliso. Idilesi yokuthumela iya kunikezelwa ngeposi emva kokungenisa isicelo. Ukuba uyithumela kwidilesi engalunganga, kuya kufuneka uyihlawulele ukuba ithunyelwe kwidilesi efanelekileyo kwakhona.
IMIMISELO
Xa ukubuya kwakho kufunyenwe kwaye kuhlolwe, siya kukuthumela i-imeyile ukuze sikuxelele ukuba siyifumene into yakho ebuyiweyo. Siza kukwazisa kwakhona ngokuvuma okanye ukulahlwa kwembuyekezo yakho.
Ukuba uvunyiwe, ngoko imali yakho iya kuqhutyelwa, kwaye i-credit izakusetyenziswa ngokuzenzekelayo kwikhadi lakho lekredithi okanye indlela yokuhlawula yokuqala, kwisithuba esithile seentsuku.
Ukubuyiswa kwexesha elide okanye elingekho
Ukuba awufumani ukubuyiselwa kwembuyekezo okwangoku, qwa lasele i-akhawunti yakho yasebhanki kwakhona.
Emva koko qhagamshelana nenkampani yakho yekhadi lesikweletu, kungathatha ixesha ngaphambi kokuba imali yakho yokubuyiselwa imali ibhalwe ngokusemthethweni.
Ukuqhagamshelana ngokulandelayo nebhanki yakho. Kukho ixesha elide lokuqhuba ixesha ngaphambi kokubuyiswa kwembuyekezo.
Ukuba uyenzile yonke le nto kwaye awukayifumani imbuyiselo yakho okwangoku, nceda uqhagamshelane nathi service@shop.hotebike.com.
Izinto ezithengiswayo
Kuphela zizinto ezinamaxabiso aqhelekileyo ezinokubuyiselwa imali. Izinto zentengiso azinakubuyiselwa.
tshintshano
Sitshintsha kuphela izinto xa zineziphene okanye zonakele. Ukuba ufuna ukutshintshiselana ngento enye, sithumele i-imeyile ku-service@shop.hotebike.com
UMGAQO-NKQUBO OBALULEKILEYO
Iwaranti yonyaka omnye
Kunyaka omnye emva kokufumana ibhayisekile epheleleyo.
Iwaranti yonyaka omnye
Kunyaka omnye (1) emva komhla wokufumana, ukuba kukho nayiphi na into yebhayisekile efunyenwe ukuba ayinasiphene kwinto kunye / okanye emsebenzini, iya kutshintshwa ngokokubona kweHOTEBIKE. Izinto ezibandakanyiweyo ibhetri, i-motor, i-throttle, isilawuli, isibonisi se-LCD, i-derailleur, izixhobo zentsimbi, iihabhu ezihamba ngamavili, izinto zokubamba kunye nalo naliphi na elinye icandelo ekuvunyelwene ngalo ngokusilela ngenxa yesiphene somgangatho okanye umbandela womgangatho.
UKUFUMANEKA KWEMPAHLA NOKUGQIBELA
Esi siqinisekiso singasebenzi konke konke ngokutshintshwa kwesakhelo, ifoloko, okanye izinto.
Izinto ezinokusetyenziswa
Izinto ezinokuthengwa ezinokufuna ukutshintshwa ngenxa yokunxiba okuqhelekileyo kunye nokukrazula okufana namatayala, iityhubhu, izibane, amakhonkco, ukuphakama kunye nokuhlala, iibhuleki kunye neebhuleki zepaki, iicable, iifussi, amaqhosha kunye nezigqubuthelo.
Umonakaliso, uMonakalo oNgozi kunye nokuSebenzisa gwenxa
Umonakalo obangelwe: kukuchitha amanzi ebhetri okanye ukuvuza, ukuxhatshazwa, ukusetyenziswa gwenxa, ingozi, ukungahoyi, ukusebenza gwenxa, ukulayisha kakhulu, ukugcinwa, ukugcinwa, izenzo zikaThixo, ukusetyenziswa kwezorhwebo, okanye ukusebenzisa enye into eqhelekileyo, ukukhwela kakhulu, ukutshintsha kunye notshintsho.
Abanini beZandla eziBini kunye nokuRhweba kwakhona
Akukho siqinisekiso siyakunikezelwa okanye sizukiswe ngabanini bezandla zesibini. Isiqinisekiso sinikezelwa kuphela kumthengi wokuqala.
Ukuqala ibango lewaranti
Ukuqalisa ibango lewaranti, nceda uqhagamshelane nesebe lenkonzo leHOTEBIKE ngokutsalela umnxeba + 86-18928076376, okanye ngokukhethekileyo nge-imeyile ku clamber@zhsydz.com. Qaphela ukuba ngaphambi kokuba kufezekiswe amabango ewaranti, kuya kufuneka ubungqina obanelisayo bokuthenga, kwaye ifoto okanye ividiyo yenxalenye eyonakeleyo kufuneka ithunyelwe kwaye iphononongwe yi-HOTEBIKE.
Ukubuyisa iiNxalenye ezigwenxa
Sukubuyisa iindawo ezingalunganga kwi-HOTEBIKE ngaphandle kwemvume yangaphambili. Isicelo sesigunyaziso esibuyisayo siyadingeka ngaphambi kokubuya kwezinto. Zonke iindleko zothutho kunye nomonakalo wokuhambisa ongene ngelixa kuhanjiswa iiyunithi kunye / okanye iinxalenye zolungiso okanye ukufakelwa kwenye indawo luxanduva lomthengi wokuqala.
Dinga uncedo?
Qhagamshelana nathi ku-service@shop.hotebike.com ngemibuzo enxulumene nokubuyiselwa kwemali kunye nembuyekezo.