ibhayisikili
HOTEBIKE Electric Bikes Returns & Warranty Policy
INQUBOMGOMO YOKUBUKELA
Inqubomgomo yethu yokubuyiselwa kwemali futhi ibuyisa ihlala izinsuku ezingama-30. Uma kudlule izinsuku ezingama-30 uthenge, asikwazi ukukunikeza imbuyiselo ephelele noma ukushintshaniswa.
Ukuze ufanelekele ukubuyiselwa, into yakho kufanele ingasetshenziswa futhi ibe sesimweni esifanayo naleso osithole ngayo. Sicela ugcine ibhokisi lebhayisikili lokuqala izinsuku ezingu-30, ibhokisi lephakheji langempela kuphela elizokwamukelwa uma ubuya.
Returns - I-oda libekwe, kepha kuze kube manje alikaze lithunyelwe
Uma ngabe kufakwe i-oda, kepha ibhayisekili, ingxenye noma okokufaka kungakathunyelwanga, into okukhulunywa ngayo ingaphansi kwemali yokufaka engu-10%.
Ukubuyisela - I-oda Ifakiwe Futhi Yathunyelwa
Njengoba ungazange ukhansele i-oda lakho ngaphambi kokuthi silithumele.
Uma ungayithandi futhi zingekho izinkinga zekhwalithi nge-e-bike, lapho uyibuyisela, kufanele ukhokhe ingxenye yemali yokubuyisela kanye nenkokhelo yesibhakela kabusha.
Uzoba nesibopho sezindleko zakho zokuthumela ngembuyiselo. Izindleko zokuthumela azibuyi. Uma uthola imbuyiselo, izindleko zokuthumela ezibuyiswayo zizodonswa ekubuyiselweni kwemali.
Ukubuyisa - Ku-oda Osevele Utholiwe
Uma ufuna ukubuyisela umkhiqizo, unezinsuku ezingu-30 zokuwuzama. Imikhiqizo ayikwazi ukubuyiselwa ngemva kwezinsuku ezingu-30 kusukela ngedethi yokuthenga.
Kunoma yikuphi, sicela uhlale uxhumene nathi. Ngokuvamile, sizokuthinta nge-imeyili.
Returns - Returns ezingagunyaziwe / ezingagunyaziwe
Uma i-oda libuyiselwa ku-HOTEBIKE ngaphandle kwemvume ebhaliwe yangaphambilini futhi kungekho nombolo yokugunyazwa yokubuyisa, ukuzama ukulethwa kuzokwenqatshwa yi-HOTEBIKE, yamukelwe futhi igcinwe kuze kube yilapho izindleko zokuthumela zibuyisela leyo nto kuwe noma sekutholakele izindleko zelebula elikhokhelwayo. I-HOTEBIKE izokwenza imizamo ebhalwe phansi yokufika kuwe mayelana nokubuya okungagunyaziwe noma okungagunyaziwe isikhathi sezinsuku eziyishumi (10) zebhizinisi. Uma i-HOTEBIKE ingakwazi ukuxhumana nawe ngezindlela zoqobo ezinikezwe zokuxhumana zingakapheli izinsuku eziyishumi (10) zebhizinisi, into izodilizwa.
Note
Uyacelwa uqaphele ukuthi ungathumeli umkhiqizo ngqo ekhelini lasekuqaleni lapho ubuyisa umkhiqizo. Ikheli lokuposa lizonikezwa ngeposi ngemuva kokufaka isicelo. Uma uyithumela ekhelini elingalungile, kuzodingeka uyikhokhele ukuthi ithunyelwe ekhelini elifanele futhi.
IMALI
Uma ukubuya kwakho kutholiwe futhi kuhlolwe, sizokuthumela i-imeyili ukukwazisa ukuthi sithole into yakho ebuyisiwe. Sizokukwazisa futhi ngokuvuma noma ukulahlwa kwembuyiselo yakho.
Uma uvunyiwe, imali yakho iyobuyiselwa, futhi isikweletu sizobe sisetshenziswe ngokuzenzakalelayo ekhadini lakho lesikweletu noma indlela yokukhokha yasekuqaleni, kungakapheli izinsuku ezithile.
Ukubuyiselwa kwemali okwesikhashana noma okungekho
Uma ungakatholi ukubuyiselwa kwemali okwamanje, qala hlola i-akhawunti yakho yasebhange futhi.
Bese uxhumana nenkampani yakho yekhadi lesikweletu, kungathatha isikhathi ngaphambi kokuba imali yakho yokubuyiselwa imali ishicilelwe ngokomthetho.
Xhumana no-ebhange lakho ngokulandelayo. Kukhona isikhathi esithile sokucubungula ngaphambi kokubuyiswa kwemali.
Uma ukwenze konke lokhu futhi awukakayitholi imbuyiselo yakho, sicela usithinte ku-service@shop.hotebike.com.
Thengisa izinto
Izinto ezinentengo ejwayelekile kuphela ezingabuyiselwa imali. Izinto zokuthengisa azikwazi ukubuyiselwa imali.
Ukuhwebelana
Sishintsha izinto kuphela uma zinesici noma zilimele. Uma udinga ukuyishintsha ukuze uthole into efanayo, sithumele i-imeyili ku-service@shop.hotebike.com
UMGAQO WOKUZIPHATHA
Iwaranti Yonyaka owodwa
Unyaka owodwa ngemuva kokuthola ibhayisekili eliphelele.
Iwaranti Yonyaka owodwa
Unyaka (1) Unyaka ngemuva kosuku lokuthola, uma ngabe iyiphi ingxenye noma isakhi sebhasikidi sitholakala lapho kuhlolwa ukuthi sinephutha kokuthile noma / noma umsebenzi, uzothathelwa indawo ngokubona kweHOTEBIKE. Izingxenye ezifakiwe ibhethri, i-motor, i-throttle, isilawuli, isibonisi se-LCD, i-derailleur, i-hardware, ama-wheel hubs, izinto zesibambiso nezinye izingqinamba ekuvunyelenwe ngazo zahluleka ngenxa yokukhubazeka noma inkinga yekhwalithi.
IZIPHAKAMISO ZOKULUNGA NOKUGCINWA
Le waranti ayisebenzi konke okuphelele nganoma yikuphi ukuguqulwa kohlaka, imfoloko, noma izakhi.
Izinto Ezingasebenziseka
Izinto ezisetshenziswayo ezingadinga ukushintshwa esikhundleni ngenxa yokugqoka okujwayelekile nokudabukisa njengamathayi, amashubhu, amalambu, amaketanga, upholstery nokuhlala, amabhuleki namaphakekiaki, izintambo, amafiyili, izinkinobho, izindwangu nezimbozo.
Ukulimala, Ukulimala Ngengozi Nokusetshenziswa Kakubi
Ukulinyazwa okubangelwa: ukuchitheka kwamanzi ngebhethri noma ukuvuza, ukuhlukunyezwa, ukusetshenziswa kabi, ingozi, ukunganaki, ukusebenza okungafanele, ukulayisha ngokweqile, ukugcinwa, ukugcinwa, izenzo zikaNkulunkulu, ukusetshenziswa kwezentengiselwano, noma ukusebenzisa okunye ngaphandle kokujwayelekile, ukugibela ngokweqile, ukuguqulwa kanye nokuguqulwa.
Abanikazi bezandla zesibili nokuthengisa kabusha
Kayikho iwaranti ezohlinzekwa noma ukuhlonishwa ngabanikazi bezandla zesibili. Iwaranti inikezwa umthengi woqobo.
Ukuqalisa Isimangalo Sewaranti
Ukuqala isimangalo sesiqinisekiso, sicela uthintane nomnyango wesevisi weHOTEBIKE ngokushayela u + 86-18928076376, noma mhlawumbe nge-imeyili ku-clamber@zhsydz.com. Qaphela ukuthi ngaphambi kokuba kufezwe noma yiziphi izicelo zewaranti, kuzodingeka ubufakazi obugculisayo bokuthenga, futhi isithombe noma ividiyo yengxenye eyonakalisiwe kumele ithunyelwe futhi ibuyekezwe yi-HOTEBIKE.
Ukubuyisa Izingxenye Ezinonile
Musa ukubuyisa izingxenye ezinephutha ku-HOTEBIKE ngaphandle kwemvume yangaphambilini. Isicelo semvume yokubuya siyadingeka ngaphambi kwezinto ezibuywayo. Zonke izindleko zokuhamba nomonakalo wokuhambisa ungene ngesikhathi kuthunyelwa amayunithi kanye / noma izingxenye zokulungiswa noma okunye ukushintshwa kungumsebenzi womthengi woqobo.
Dinga usizo?
Xhumana nathi ku-service@shop.hotebike.com ukuze uthole imibuzo ehlobene nokubuyiselwa kwemali kanye nezimbuyiselo.